Shipments to Spain and Portugal mainland.
Rate: Free delivery in 24-48 hours
Rest of the world.
Carrier: DHL International Express
Rate: According to destination area and package weight.
Europe 1-3 working days
United Kingdom 2-4 working days
United States / Canada 2-4 working days
Australia / Japan 3-5 working days
Restof the world: 4 - 5 working days
Items ordered will be shipped only after receiving and verifying payment.
For remote areas with difficult access, countries in conflict, or large shipments, please contact us and we will find the best solution.
Both transport companies have a tracking system for your shipment. The tracking number is provided to the customer once the shipment has been processed. To find out the status of the shipment, consult the websites of the carriers:
You can also search for the status of your shipment on the website of a universal locator: PARCEL
All our products are made to order in our workshop. Normally, the manufacturing time of the item is between 3-6 days. It may occur that we have the requested item in stock. If this is the case, shipment will be made within a maximum of 24 hours after the order.
Delivery times are calculated from the dispatch date of the shipment and not from the order date. Shipping times are calculated on business days (Monday to Friday) and may be affected by local or national holidays.
All orders include an official invoice either on paper or delivered via e-mail in PDF format. The actual value of the goods in euros (€) is declared on the invoice. We do not declare the package as a gift or reduce its value because this may contravene international import regulations.
Upon receiving your order it is important that you verify that both the packaging and the product are in perfect condition. If you detect any incident, report it to the carrier and notify us within a maximum period of 24 hours after receipt. IKIGAILEATHER will contact the shipping company to reclaim any damages incurred in transit. For any damage which did not occur in transit, IKIGAILEATHER will not be held responsible. If a new shipment has to be made due to an error in the receiving address, or if a change of address of the recipient after the shipment is requested, this new shipment will have to be paid for separately. Please ensure the address you provide is correct and valid.