Bank transfer

When you select bank transfer as the means of payment, you will receive, together with the confirmation of your order, an e-mail indicating the IBAN account number to which you will need to make the bank transfer in the name of IKIGAILEATHER. It is very important that you indicate the reference number in the subject (or concept) and make the transfer within 48 hours of the order confirmation date for the order to be processed.The product reservation period is two days. If we have not received the amount in our bank account within four days, the order will be canceled.

PayPal

Transactions will be made within the secure PayPal platform. You simply need to be registered on this platform. By choosing this payment method, PayPal will ask to access your account and then which payment method you prefer to use, whether credit card or with your personal account.

Credit / Debit Card

Transactions will take place through a secure environment with STRIPE's virtual POS. The data on your credit card will not be registered in any database, but will go directly to the TPV (Point of Sale Terminal of the Bank). When paying by card you will always be asked for the following information: the card number, the expiry date, and a validation code that matches the last three digits of the number printed in italics on the back of your card, which further guarantees the security of the transaction.

If you have not yet received a personal key for exclusive use for online payments, we advise you to ask your financial institution to add your card/s to the Secure E-Commerce service. Please contact your bank about this service.

Import Taxes

Orders shipped outside of Spain may be subject to import taxes, customs duties, or fees charged by the country of destination. The recipient of an international shipment may be subject to such taxes, duties, or fees that are collected once the shipment reaches the country of destination.

Additional costs for customs clearance must be covered by the customer. IKIGAILEATHER has no control over these charges, nor can we predict what they may be.

Customs policies vary greatly from country to country. You should contact your local customs office for more information. Where customs procedures are required, and under certain circumstances, delays beyond our original delivery estimate of between 3 and 18 additional working days may occur.

Page Security (SSL)

Our checkouts are SSL enabled and protected by an encrypted connection. SSL encryption is absolutely vital for virtual transactions and can be seen in the browser address with the “S” in HTTPS and the lock icon in the address bar. This ensures that you are visiting a secure page from a trusted source.